SmartSource Computer & Audio Visual Rentals Launches SmartDesk

SmartSource Computer & Audio Visual Rentals (Hauppauge, NY), one of the nation’s leading providers of computer, audio visual (AV) and trade show technology rentals and services, has launched a new client resource center specifically designed to optimize order management for exhibit houses and show organizers. SmartDesk is a client-centric intake desk which manages each order through its entire lifecycle – from planning and technical oversight to processing and invoicing. Serving as an extension of SmartSource’s Account Executive team, it is staffed by a dedicated team of SmartSource professionals including project managers, technicians, logistics personnel and administrators based in the company’s Orlando, Florida office.

According to SmartSource President & CEO Mike McClernon, “SmartDesk was designed to enhance our customers’ experience through an improved business process for controlling, expediting and managing their incoming orders, technical requests or project quotes. Customers can contact SmartDesk both telephonically during business hours, or anytime online. They can also request a quote by using our online pricing estimator or by placing their request using a dedicated and personalized email address. Upon receipt of a request through a personalized email address, an alert is simultaneously sent to the SmartDesk as well as to the customer’s Account Executive. Once received, the SmartDesk team follows a strategic work flow process to control, expedite and manage the needs for optimum results.”

Operational since September 22, 2011, SmartDesk is receiving a favorable response from the exhibit, meeting and conference planning community. SmartSource Senior Director of Exhibition Sales, Jeffrey Byrne, noted both end-users and procurement personnel indicated that they have been looking for this level of efficiency, support and cooperation that SmartDesk now provides.

“Based on the feedback, we’re confident that SmartDesk will have an enterprise wide appeal to many organizations,” added Byrne.

Popularity: 1% [?]

SmartSource Computer & Audio Visual Rentals Welcomes New Senior Director, Exhibition Sales

SmartSource Rentals has announced that Jeffrey Byrne will direct the company’s trade show sales to grow rentals of audio visual, lead retrieval, digital signage and related exhibition services.

Hauppauge, NY

SmartSource Computer & Audio Visual Rentals, one of the nation’s leading providers of computer, audio visual (AV) and trade show technology rentals and services, has announced the appointment of Jeffrey C. Byrne as Senior Director, Exhibition Sales. In this role, Mr. Byrne will apply an extensive career of senior sales experience to manage SmartSource’s exhibitor sales group, provide strategic direction to retain and grow the company’s trade show sales and develop new key accounts for exhibitor rentals.

“We are very fortunate to have Jeff on board to drive our trade show efforts,” stated SmartSource President and CEO, Mike McClernon. “He brings with him 25 years of executive experience with both exhibit houses and general service contractors that will be invaluable to our trade show clients. His senior level experience in trade show sales and operations will contribute to the company’s continued growth and profitability.”
Byrne has extensive knowledge in key account management, new market development and channel partner alliances. In his last position as Managing Director of International Event Management, Inc., he was crucial to developing and providing international solutions for his clients and growing the business in a rapid, ever expanding market place. Prior to International Event Management, he served as Corporate Director – International Business Development with Freeman and Chief Sales Officer for EWI Worldwide.

Byrne holds a Bachelor of Arts degree from the State University of New York and is an active member of IAEE (International Association of Exhibitions and Events), IFES (Internationals Federation of Exhibition Service Contractors) and AES (Asian Exhibition Services).

Popularity: 2% [?]

SmartSource Teams Up with Morgan Stanley

SmartSource Computer & Audio Visual Rentals Teams up with Morgan Stanley to Give Young Patients at New York Presbyterian-Morgan Stanley Children’s Hospital Something to Smile About

SmartSource Computer & Audio Visual Rentals (Hauppauge, NY), one of the nation’s leading providers of computer, audio visual (AV) and trade show technology rentals and services, recently teamed up with Morgan Stanley in a philanthropic effort on behalf of New York Presbyterian-Morgan Stanley Children’s Hospital.

SmartSource purchased and donated two LCD televisions to NYP-MSCH, which were provided along with several Playstation gaming consoles initially used at Morgan Stanley’s Technology, Media and Telecom Conference event earlier this year. For SmartSource, it was an opportunity to bring some joy to the young patients being treated in NYP-MSCH’s critical care and recovery wings, while also acknowledging the significant contributions Morgan Stanley, through its children’s hospital,  is making on behalf of children’s health.

According to SmartSource President and CEO Mike McClernon, “SmartSource is proud to participate in the good work done at the New York Presbyterian-Morgan Stanley Children’s Hospital. That our partner and customer at Morgan Stanley, its Enterprise Infrastructure department, allowed us to participate in a small way in this effort is very gratifying.”

For its part, since opening the New York Presbyterian-Morgan Stanley Children’s Hospital in 2003, Morgan Stanley has made it the cornerstone of the Firm’s efforts and ongoing commitment to children’s health. The collection of entertainment technologies for the children’s hospital was spearheaded by Morgan Stanley employees in the Enterprise Infrastructure department.

SmartSource recognized that pediatric patients need an outlet to just be kids during their hospital stays. Through the gift of the new televisions and gaming consoles, they can forget for a little while that they are sick.

About SmartSource Computer & Audio Visual Rentals

Founded in 1984 and formerly known as Rent-a-PC, Inc., SmartSource Computer & Audio Visual Rentals serves broad-based corporate IT, association, professional AV and trade show technology rental needs. The company is widely recognized for its outstanding customer service, technical expertise, geographic reach, breadth of product, and end-to-end solution. Its extensive line features brand name products from Apple, Dell, HP/Compaq, IBM, NEC, Eiki, Meyer, Stumpfl, and others. Among its products are computers, servers, copiers, professional AV equipment, LCD and plasma monitors, kiosks, digital signage and video walls. SmartSource employs over 250 including over 100 field technicians. Its 24 strategic locations are in: Anaheim, CA; Atlanta, GA; Boston, MA; Chicago, IL; College Station, TX; Dallas, TX; Englewood Cliffs, NJ; Eugene, OR; Ft. Lauderdale, FL; Houston, TX; Las Vegas, NV; Long Island, NY; Los Angeles, CA; New Orleans, LA; New York, NY; Orlando, FL; Philadelphia, PA; Phoenix, AZ; San Diego, CA; San Francisco, CA; Seattle, WA; St. Louis, MO; Sunnyside, NY; and Washington, DC.   Kirtland Capital Partners, a private equity firm in Cleveland, Ohio, holds a majority interest in SmartSource Rentals. For more information, visit: www.smartsourcerentals.com or call: (800) 888-8686.

Popularity: 2% [?]

SmartSource hires new VP of Sales

SmartSource is very pleased to announce that Michael J. Christin has joined the company as the new Vice President of Sales. In this position, Christin will draw from his vast experience in marketing and sales to help oversee a nationwide sales force of more than 60 team members. Additionally,  Christin will support the company’s growing national business, expand and develop new marketing opportunities and channels for the company’s computer and audio visual rental products and technology services, implement new strategies to expand and nurture existing clients as well as improve company profitability.

Christin is poised to continue this track record of success with SmartSource Rentals, and the company is confident that his contributions will play a factor in the continued growth, expansion and ongoing success as a trusted national leader in the technology rentals and services. A lot of things surrounding technology have changed in the 25 years since SmartSource Rentals started doing business, but one thing that hasn’t changed is the company’s commitment to providing customers outstanding service.

As a nationwide leader in computer, audio visual and trade show services and rentals, SmartSource is excited to welcome Christin to the company. He brings more than 20 years of high level sales and marketing experience surrounding strategic business development, new product launches, account management, and new market development. This skill set is great fit for SmartSource Rentals as it has rental locations across the United States and provides a wide range of products and services to a diverse group of business clients.

Most recently, Christin served as Vice President of Sales and Marketing for Lodgenet Interactive Corporation where he achieved success on a number of levels, including major account contract negotiations, successful reorganization of the sales force into more productive regional teams and exceeding revenue targets for service and support. Prior to his position with Lodgenet, Christin served as VP of Sales, Global Accounts with Siemens AG as well as sales leadership roles with AT&T Corporation, The Disney Channel of The Walt Disney Company and IBM Corporation.

SmartSource has recently added some great new products and services that are being well received from both new and existing clients.  Most notably, our Digital Document Kiosk and Real Time Lead Retrieval solutions are starting to see increased demand in trade shows across the nation.

Read the SmartSource Rentals Press Release announcing Michael J. Christin

Popularity: 3% [?]

SmartSource Rentals San Diego

SmartSource Rentals San Diego office has moved to a new location. The new office is located at 243 Engineer Rd., Suite E, in San Diego, California. The phone number has remained unchanged.

The new SmartSource Rentals San Diego office location is larger and has been designed to allow everything from fleet vehicle access, computer technicians, administrators and operations personnel to work more efficiently when serving our local customers.

SmartSource Rentals has been operating in San Diego, CA for over 20 years is one of four SmartSource computer and audio visual rental branch locations located in California. Other offices are located in San Francisco, Anaheim and Los Angeles.

According to the City of San Diego website, telecommunications, software and biotech are some of the fastest growing industries along with many wireless industries. With over 1 million residents, the future looks to be as good as the Southern California weather!

Computer and Audio Visual Industry Veteran Cliff Baxter serves as operations manager at the San Diego office. Baxter has literally been working in the branch since the day it first opened and brings a high level of both local area knowledge and industry experience to the table.

Some of the recent events and technology rental solutions provided by SmartSource Rentals San Diego are impressive in both their size and complexity, including:

-500 PC Rentals both networked and pre-configured to specific specs
-Adding 50 client computers to an existing network on-site
-General Session Audio Visual Rental equipment
-Full Audio Visual for multiple breakout rooms and sessions
-LCD Projectors and Projection Screens
-Plasma Display Monitors and Flat Screens
-Delivery, Setup, Support & Breakdown

Popularity: 2% [?]

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