Information We Collect
Information You Provide
We collect certain personal information about you that you provide to us directly through the Site. For example, you may provide personal information when you fill out the Site’s Contact Us form, Get a Quote form, business service, tradeshow or conference-specific Online Order Forms, and other online forms, or when you submit an application on the Site’s Careers portal. You may also provide us personal information when using our Live Chat feature to communicate with our customer service in real-time. Some forms on the Site may require that you provide certain personal information to submit the form. You may choose not to provide personal information in those cases, but this may prevent you from being able to use those features.
Personal information you may submit through the Site includes your name, e-mail address, postal address, phone number, usernames and passwords, and any other personal information you choose to provide to us. When applying for a job, you may provide employment-related details and may be required to create a user account with iCims, Inc., or any other third-party service provider.
When ordering rentals to satisfy technology solutions, (including but not limited to rentals for tradeshows, conferences & other business needs), you may provide your billing address, payment card information, and other order details such as your company’s booth number, onsite contact information, event details, and delivery preferences. If you provide any personal information pertaining to someone else, for example in the case that someone other than yourself will serve as the onsite contact information for a technology solution rental, you represent that you have this person’s permission to provide their personal information. When placing orders, you may register for a customer account that may be used to track your orders.
Information Collected Automatically
We may also automatically collect certain information about you when you access or use the Site (“Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Site, and data regarding network-connected hardware (e.g., computer or mobile device).
The methods that may be used on the Site to collect Usage Information include:
- Log Information: Log information is data about your use of the Site, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
- Information Collected by Cookies and Other Tracking Technologies: Cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device recognition technologies, and other tracking technologies (“Tracking Technologies”) may be used to collect information about your interactions with the Site. Brief descriptions of common Tracking Technologies are provided below.
A cookie is a small text file that is stored on a user’s device. Session cookies make it easier for you to navigate the Site and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Site and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features and functionalities of the Site may not work.
A Flash cookie (or locally shared object) is a data file which may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser, and browser settings won’t control them. To identify certain types of local shared objects on your device and adjust your settings, please click here. The Site may associate some or all of these types of cookies with your device(s).
- Web Beacons (“Tracking Pixels”)
Web beacons are small graphic images, also known as “internet tags” or “clear gifs,” embedded in web pages. Web beacons may be used, without limitation, to count the number of visitors to the Site, to monitor how users navigate the Site, and to count content views.
- Embedded Scripts
An embedded script is programming code designed to collect information about your interactions with the Site. It is temporarily downloaded onto your computer from our web server, or from a third party with which we work, and is active only while you are connected to the Site, and deleted or deactivated thereafter.
- Device Recognition Technologies
Technologies, including application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household).
Some information about your use of the Site and certain third-party services may be collected using Tracking Technologies across time and services and used by us and third parties for purposes such as to associate different devices you use and to deliver relevant ads and/or other content to you on the Site and certain third-party services.
Information We Collect From Partners and Other Sources
Use and Disclosure of Personal Information
In general, we use your personal information to provide you access to the Site and its services, to improve the Site, tailor the features to you, and to offer you additional information, opportunities, promotions, and functionality.
Your personal information may be disclosed to third-party service providers who work with us in order to provide some of the services on the Site and to help us communicate with you. Examples include analyzing visitor and usage data and providing customer service. Third-party service providers are not meant to use personal information except as necessary to provide the relevant services to us.
We may disclose your personal information if we believe that such disclosure is necessary:
• to comply with relevant laws or to respond to subpoenas or court orders served on us;
• to respond to requests by government agencies, including law enforcement authorities; or
• to protect the rights, property, life, health, security, or safety of SmartSource, the Site or its users, or any third party.
Links to Third-Party Sites
This Site may contain links to other websites or services that are not controlled by SmartSource; these links are provided for your convenience and information. We are not responsible for any third party’s data collection or privacy practices, and we encourage you to review the privacy policies or notices posted on those third-party websites for further information.
Social Features, Advertising, and Analytics
Certain functionalities on the Site permit interactions that you initiate between the Site and third-party services, such as social networks (“Social Features”). Examples of Social Features include features enabling you to send content such as contacts and photos between the Site and a third-party service; “liking” or “sharing” our content; and features that otherwise connect the Site to a third-party service (e.g., to pull or push information to or from the Site). This also includes if you choose to register an account on our Careers portal via a third-party service (e.g., Facebook). If you use Social Features, and potentially other third-party services, information you post or provide access to may be publicly displayed by the third-party service you use. Also, both SmartSource and the third party may have access to certain information about you and your use of the Site and the third-party service.
We may engage and work with service providers and other third parties to serve advertisements on the Site and/or on third-party services. Some of these ads may be tailored to your interest based on your browsing of the Site and elsewhere on the internet, sometimes referred to as “interest-based advertising” and “online behavioral advertising,” which may include sending you an ad on a third-party service after you have left the Site (i.e., “retargeting”).
Ability to Unsubscribe
Should you receive newsletters or promotional emails from us, you may opt out of receiving additional promotional email communications and newsletters from us by following the unsubscribe instructions on the emails. You may also contact us directly at Privacy@Smartsourcerentals.com. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails.
Ability to Opt Out of Tracking Technologies
Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies or other Tracking Technologies. For information on disabling Flash cookies, visit Adobe’s website. Please be aware that if you disable or remove these technologies, some parts of the Site may not work and that when you revisit the Site, your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, this Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit www.allaboutdnt.com.
Ability to Opt Out of Analytics and Interest-Based Advertising
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure, and we cannot guarantee the security of your information collected through the Site.
This Site is not intended for, nor targeted to, children under 13, and we do not knowingly or intentionally collect information from children under 13. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.
Your California Privacy Rights
California law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at Privacy@Smartsourcerentals.com or by postal mail sent to Privacy at SmartSource, 265 Oser Avenue, Hauppauge, NY 11788. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per California resident each year.
If you are visiting the Site from outside the United States, please be aware that SmartSource is based in the U.S., and the information we collect will be transferred to, processed, and stored on our servers in the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.